Con la llegada del Cyber Monday se multiplican las promociones y descuentos en l\u00ednea, pero tambi\u00e9n aumentan los riesgos de abusos y malas pr\u00e1cticas. Como consumidor tienes derechos claros que debes conocer y exigir.<\/p>\n
<\/p>\n
Al comprar en l\u00ednea, las empresas deben informarte el precio total, los costos de despacho, las caracter\u00edsticas del producto y el stock disponible, evitando sorpresas de \u00faltimo minuto. Adem\u00e1s, est\u00e1s protegido por el derecho a retracto: puedes desistir de la compra dentro de 10 d\u00edas desde la recepci\u00f3n del producto o la contrataci\u00f3n del servicio, y si no recibes confirmaci\u00f3n escrita de la compra, el plazo se ampl\u00eda hasta 90 d\u00edas. Este derecho solo se excluye en casos expresamente definidos por la ley y siempre que la empresa lo informe previamente.<\/p>\n
Las promociones deben cumplirse en los t\u00e9rminos anunciados. Las empresas no pueden modificar precios ni condiciones despu\u00e9s de la compra y, si act\u00faan como intermediarias, deben responder ante los consumidores. Asimismo, recuerda que cuentas con garant\u00eda legal de seis meses para exigir reparaci\u00f3n, cambio o devoluci\u00f3n del dinero en caso de recibir un producto defectuoso. Si la empresa incumple los plazos de entrega o altera unilateralmente las condiciones, tienes derecho a reclamar y exigir compensaciones.<\/p>\n
Antes de comprar, registra la publicidad, captura pantallas de las condiciones y verifica que el sitio web sea oficial. Evita realizar pagos mediante transferencias a cuentas particulares, guarda los t\u00e9rminos y condiciones y, si algo falla, ejerce tu derecho a reclamar ante el SERNAC. Finalmente, ten presente que las empresas est\u00e1n obligadas a informar tambi\u00e9n el precio por unidad de medida cuando corresponda. Esta informaci\u00f3n permite comparar cu\u00e1nto realmente pagas por litro, kilo o unidad y detectar ofertas enga\u00f1osas que aparentan ser m\u00e1s convenientes de lo que son.<\/p>\n
Conoce tus derechos, compra con seguridad y hazlos valer en este Cyber Monday.<\/p>\n","protected":false},"excerpt":{"rendered":"
Con la llegada del Cyber Monday se multiplican las promociones y descuentos en l\u00ednea, pero tambi\u00e9n aumentan los riesgos de abusos y malas pr\u00e1cticas. Como consumidor tienes derechos claros que debes conocer y exigir.<\/p>\n","protected":false},"author":6,"featured_media":8874,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[36,10],"tags":[],"class_list":["post-11495","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-destacados","category-noticias-odecu"],"_links":{"self":[{"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/posts\/11495","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/comments?post=11495"}],"version-history":[{"count":0,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/posts\/11495\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/media\/8874"}],"wp:attachment":[{"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/media?parent=11495"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/categories?post=11495"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/tags?post=11495"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}