{"id":3261,"date":"2018-01-19T11:29:49","date_gmt":"2018-01-19T15:29:49","guid":{"rendered":"https:\/\/odecu.cl\/v2\/odecu-lamenta-decision-del-tc-que-desmantela-al-nuevo-sernac\/"},"modified":"2018-01-19T11:29:49","modified_gmt":"2018-01-19T15:29:49","slug":"odecu-lamenta-decision-del-tc-que-desmantela-al-nuevo-sernac","status":"publish","type":"post","link":"https:\/\/odecu.cl\/ticketera\/odecu-lamenta-decision-del-tc-que-desmantela-al-nuevo-sernac\/","title":{"rendered":"ODECU lamenta decisi\u00f3n del TC que desmantela al nuevo SERNAC"},"content":{"rendered":"<p><strong>Como una derrota para los consumidores, califica Stefan Larenas, la ratificaci\u00f3n de quitar las facultades normativas y sancionatorias al proyecto de ley.<\/strong><!--more--><\/p>\n<p>El Tribunal Constitucional decidi\u00f3 eliminar las facultades normativas y sancionatorias del proyecto de ley que fortalec\u00eda al Servicio Nacional del Consumidor, SERNAC.<\/p>\n<p>El organismo declar\u00f3 inconstitucionales las nuevas facultades que le entregaba la ley al organismo, como eran la de sancionar y dictar normas. Incluso, cuestion\u00f3 la facultad que actualmente tiene el Servicio para recibir reclamos de los consumidores. En este sentido, constituye un retroceso en la protecci\u00f3n de los derechos de los consumidores.<\/p>\n<p>Al respecto, Stefan Larenas, Presidente de la Organizaci\u00f3n de Consumidores y Usuarios de Chile, ODECU, manifest\u00f3 de decepci\u00f3n frente a la resoluci\u00f3n del TC.<\/p>\n<p>\u201cCon esto estamos en el peor de los escenarios para la protecci\u00f3n del consumidor, ya que no solo quedamos igual que hace cuatro a\u00f1os, sino que ahora es peor, ya algunas facultades vigentes, como solicitar antecedentes a otros servicios, ahora fueron declaradas inconstitucionales\u201d.<\/p>\n<p>Adem\u00e1s, Larenas agreg\u00f3 que \u201cesta decisi\u00f3n es una derrota para los consumidores. Despu\u00e9s de tres a\u00f1os de trabajo, donde participamos desde un comienzo, donde los parlamentarios discutieron y llegaron a acuerdos, est\u00e1 decisi\u00f3n del TC lo ubica al nivel de un cuarto poder que puede deshacer lo conseguido en una instancia legislativa. Lamentamos este retroceso\u201d.<\/p>\n<p>En este sentido, el fallo desconoce la realidad econ\u00f3mica que subyace a la relaci\u00f3n entre consumidores y proveedores. Al eliminar la facultad sancionatoria y de conciliaci\u00f3n, y cuestionar la facultad de recibir reclamos, se reduce la protecci\u00f3n a los consumidores, y se demuestra desconocimiento respecto de la realidad en materia de consumo y de los costos que enfrentan los consumidores para acceder a la Justicia.<\/p>\n<p>Ahora, se espera desde el Ejecutivo el env\u00edo de una ley corta para intentar reponer las facultades que fortalec\u00edan al SERNAC.<\/p>\n<p>Finalmente, el Presidente de ODECU concluy\u00f3 que, \u201cpodr\u00edamos decir con claridad que de una ley de protecci\u00f3n a los consumidores, el TC la transforma en una ley de protecci\u00f3n a los proveedores\u201d.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Como una derrota para los consumidores, califica Stefan Larenas, la ratificaci\u00f3n de quitar las facultades normativas y sancionatorias al proyecto de ley.<\/p>\n","protected":false},"author":6,"featured_media":3262,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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