{"id":4149,"date":"2019-08-23T14:13:25","date_gmt":"2019-08-23T18:13:25","guid":{"rendered":"https:\/\/odecu.cl\/v2\/odecu-firma-acuerdo-de-colaboracion-con-customer-counsel-de-aguas-andinas\/"},"modified":"2019-08-23T14:13:25","modified_gmt":"2019-08-23T18:13:25","slug":"odecu-firma-acuerdo-de-colaboracion-con-customer-counsel-de-aguas-andinas","status":"publish","type":"post","link":"https:\/\/odecu.cl\/ticketera\/odecu-firma-acuerdo-de-colaboracion-con-customer-counsel-de-aguas-andinas\/","title":{"rendered":"ODECU firma acuerdo de colaboraci\u00f3n con Customer Counsel de Aguas Andinas"},"content":{"rendered":"<p><strong>El documento suscrito con el organismo de Aguas Andinas busca, entre otras cosas, potenciar el trabajo en conjunto con una especial atenci\u00f3n en los derechos de los consumidores para mejorar el sistema que funciona actualmente.<\/strong><!--more--><\/p>\n<p>El lunes 12 de agosto, en las oficinas de la Organizaci\u00f3n de Consumidores y Usuarios, ODECU, se suscribi\u00f3 un acuerdo entre \u00e9sta y el Customer Counsel, organismo dependiente de Aguas Andinas, el que busca fortalecer los lazos entre ambas entidades y generar trabajo conjunto en defensa de los consumidores.<\/p>\n<p>Seg\u00fan consigna el documento, ambas partes se comprometer\u00e1n a \u201cla protecci\u00f3n y promoci\u00f3n de los derechos de los consumidores y usuarios de Chile, en el contexto de una necesaria informaci\u00f3n asociada a los derechos y deberes\u201d, propiciando as\u00ed, el reforzamiento de las tareas en mejorar el sistema para los usuarios.<\/p>\n<p>En ese sentido, el Presidente de ODECU, Stefan Larenas Riob\u00f3, valor\u00f3 el encuentro, se\u00f1alando que \u201cla importancia de esto es que permite velar con mayor fuerza por los derechos de los consumidores, poniendo especial atenci\u00f3n ante posibles problemas que puedan aparecer, solucion\u00e1ndolos y enfocando el trabajo hacia el mejoramiento del sistema\u201d.<\/p>\n<p>Sobre esto \u00faltimo, el acuerdo busca, entre otras cosas, la calendarizaci\u00f3n a tres meses de un plan de trabajo y tareas espec\u00edficas, destinadas a la articulaci\u00f3n entre los usuarios y la compa\u00f1\u00eda, priorizando eso s\u00ed, los derechos que estos tienen.<\/p>\n<p>En la misma l\u00ednea, dentro de las posibles tareas a realizar, explican los responsables, habr\u00eda talleres de capacitaci\u00f3n y charlas informativas destinadas a sus clientes y personal; campa\u00f1as de informaci\u00f3n y educaci\u00f3n; revisi\u00f3n general de pr\u00e1cticas empresariales; certificaci\u00f3n de conductas vinculadas al derecho de consumo, entre otras.<\/p>\n<p>Para finalizar, ambas partes manifestaron lo importante del acuerdo, esperando que \u00e9ste signifique el potenciamiento del trabajo en conjunto y el mejoramiento en la calidad de servicio.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>El documento suscrito con el organismo de Aguas Andinas busca, entre otras cosas, potenciar el trabajo en conjunto con una especial atenci\u00f3n en los derechos de los consumidores para mejorar el sistema que funciona actualmente.<\/p>\n","protected":false},"author":6,"featured_media":4150,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[36,10],"tags":[],"class_list":["post-4149","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-destacados","category-noticias-odecu"],"_links":{"self":[{"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/posts\/4149","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/comments?post=4149"}],"version-history":[{"count":0,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/posts\/4149\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/media\/4150"}],"wp:attachment":[{"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/media?parent=4149"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/categories?post=4149"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/tags?post=4149"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}