{"id":4192,"date":"2019-09-10T17:02:33","date_gmt":"2019-09-10T20:02:33","guid":{"rendered":"https:\/\/odecu.cl\/v2\/defensoria-del-cliente-de-aguas-andinas-y-odecu-firman-acuerdo-de-colaboracion\/"},"modified":"2019-09-10T17:02:33","modified_gmt":"2019-09-10T20:02:33","slug":"defensoria-del-cliente-de-aguas-andinas-y-odecu-firman-acuerdo-de-colaboracion","status":"publish","type":"post","link":"https:\/\/odecu.cl\/ticketera\/defensoria-del-cliente-de-aguas-andinas-y-odecu-firman-acuerdo-de-colaboracion\/","title":{"rendered":"Defensor\u00eda del Cliente de Aguas Andinas y Odecu firman acuerdo de colaboraci\u00f3n"},"content":{"rendered":"<p><em>Fuente: La Segunda<br \/>\nSecci\u00f3n: Especiales La Segunda<br \/>\nFecha: 5 de septiembre de 2019<\/em><\/p>\n<div class=\\\"bajada\\\"><em><strong>La oficina del Customer Counsel busca potenciar el di\u00e1logo y el compromiso con todos los clientes de la compa\u00f1\u00eda de servicios medioambientales.<\/strong><\/em><\/div>\n<p><!--more--><\/p>\n<div><\/div>\n<div class=\\\"cuerpo\\\">La oficina de Customer Counsel, o Defensor\u00eda del Cliente, de Aguas Andinas y la Organizaci\u00f3n de Consumidores y Usuarios (Odecu) firmaron un convenio de colaboraci\u00f3n que busca gestionar las solicitudes de mediaci\u00f3n relativas a requerimientos de segunda instancia de aquellos usuarios que acudan a la entidad y que no est\u00e9n satisfechos con las respuestas entregadas por la compa\u00f1\u00eda. La firma de esta alianza fue sellada entre el presidente de Odecu, Stefan Larenas, y el customer counsel de la compa\u00f1\u00eda, Daniel Politis, quienes resaltaron la importancia de estas iniciativas de cara a los consumidores y usuarios. Cabe destacar que la Oficina de Defensor\u00eda del Cliente es una instancia que est\u00e1 disponible a trav\u00e9s del sitio www.customercounsel.grupoaguas.cl y busca potenciar el di\u00e1logo y el compromiso con todos los clientes de Aguas Andinas. Adem\u00e1s, formula recomendaciones y propuestas de mejora del servicio y promueve el di\u00e1logo con los grupos de inter\u00e9s.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Fuente: La Segunda Secci\u00f3n: Especiales La Segunda Fecha: 5 de septiembre de 2019 La oficina del Customer Counsel busca potenciar el di\u00e1logo y el compromiso con todos los clientes de la compa\u00f1\u00eda de servicios medioambientales.<\/p>\n","protected":false},"author":6,"featured_media":4193,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[14],"tags":[],"class_list":["post-4192","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-odecu-en-la-prensa"],"_links":{"self":[{"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/posts\/4192","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/comments?post=4192"}],"version-history":[{"count":0,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/posts\/4192\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/media\/4193"}],"wp:attachment":[{"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/media?parent=4192"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/categories?post=4192"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/tags?post=4192"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}