{"id":4521,"date":"2020-03-24T15:43:18","date_gmt":"2020-03-24T18:43:18","guid":{"rendered":"https:\/\/odecu.cl\/v2\/odecu-recuerda-a-los-consumidores-estar-atentos-ante-posibles-vulneraciones-de-derechos-en-epoca-de-crisis\/"},"modified":"2020-03-24T15:43:18","modified_gmt":"2020-03-24T18:43:18","slug":"odecu-recuerda-a-los-consumidores-estar-atentos-ante-posibles-vulneraciones-de-derechos-en-epoca-de-crisis","status":"publish","type":"post","link":"https:\/\/odecu.cl\/ticketera\/odecu-recuerda-a-los-consumidores-estar-atentos-ante-posibles-vulneraciones-de-derechos-en-epoca-de-crisis\/","title":{"rendered":"ODECU recuerda a los consumidores estar atentos ante posibles vulneraciones de derechos en \u00e9poca de crisis"},"content":{"rendered":"<p><em><strong>La organizaci\u00f3n de consumidores considera que los usuarios no deben olvidar sus derechos, y si sufren alg\u00fan tipo de vulneraci\u00f3n, realizar la denuncia respectiva incluso en esta \u00e9poca de contingencia de salud.<\/strong><\/em><\/p>\n<p><!--more--><\/p>\n<p>Un monitoreo permanente est\u00e1 realizando la Organizaci\u00f3n de Consumidores y Usuarios, ODECU, ante posibles irregularidades que han venido denunciando los usuarios en estos momentos de crisis por el Coronavirus.<\/p>\n<p>El Servicio de Atenci\u00f3n al Consumidor (SAC) de ODECU, cuenta con ejecutivas de atenci\u00f3n jur\u00eddica que se encuentran atentas a la recepci\u00f3n de consultas y responder\u00e1n sus solicitudes de la misma manera que lo han hecho hasta el momento.<\/p>\n<p>Cualquier consulta o reclamo lo pueden hacer en nuestro servicio de Atenci\u00f3n al Consumidor, SAC, inscribi\u00e9ndose en <a href=\\\"https:\/\/odecu.mx-router-iv.com\/c\/rm4nv\/wzlqsmls\/nqc8hji12bg\\\" target=\\\"_blank\\\" data-saferedirecturl=\\\"https:\/\/www.google.com\/url?q=https:\/\/odecu.mx-router-iv.com\/c\/rm4nv\/wzlqsmls\/nqc8hji12bg&amp;source=gmail&amp;ust=1626367479993000&amp;usg=AFQjCNG50yYejzWachJTgDw5LQkMjiaPOw\\\" rel=\\\"noopener\\\"><strong>www.<span class=\\\"il\\\">odecu<\/span>.cl\/consultas-sac.<\/strong><\/a><\/p>\n<p>No dude es escribir si su inquietud tiene que ver con:<\/p>\n<ul>\n<li>Problemas en el suministro de servicios b\u00e1sicos<\/li>\n<li>Propuestas que le haya hecho una entidad financiera para el pago de su hipoteca o cr\u00e9ditos<\/li>\n<li>En general, cualquier situaci\u00f3n donde considere que como consumidor se han vulnerado sus derechos.<\/li>\n<\/ul>\n<p>Finalmente, aunque como pa\u00eds nos encontremos en Estado de Excepci\u00f3n, los derechos de los consumidores siguen plenamente vigentes.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>La organizaci\u00f3n de consumidores considera que los usuarios no deben olvidar sus derechos, y si sufren alg\u00fan tipo de vulneraci\u00f3n, realizar la denuncia respectiva incluso en esta \u00e9poca de contingencia de salud.<\/p>\n","protected":false},"author":6,"featured_media":4522,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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