{"id":4960,"date":"2020-09-07T16:54:33","date_gmt":"2020-09-07T19:54:33","guid":{"rendered":"https:\/\/odecu.cl\/v2\/odecu-demanda-solucion-y-reparacion-a-clientes-por-hackeo-en-banco-estado\/"},"modified":"2020-09-07T16:54:33","modified_gmt":"2020-09-07T19:54:33","slug":"odecu-demanda-solucion-y-reparacion-a-clientes-por-hackeo-en-banco-estado","status":"publish","type":"post","link":"https:\/\/odecu.cl\/ticketera\/odecu-demanda-solucion-y-reparacion-a-clientes-por-hackeo-en-banco-estado\/","title":{"rendered":"ODECU demanda soluci\u00f3n y reparaci\u00f3n a clientes por hackeo en Banco Estado"},"content":{"rendered":"<p><strong><em>Luego del anuncio que se hiciera por parte de la entidad financiera de la vulneraci\u00f3n a sus sistemas inform\u00e1ticos, la Organizaci\u00f3n de Consumidores y Usuarios anunci\u00f3 que estar\u00e1 atenta a las eventualidades del caso.<\/em><\/strong><\/p>\n<p><!--more--><\/p>\n<p>Durante la ma\u00f1ana del 7 de septiembre fue anunciado por parte del Banco Estado el hackeo de sus servidores lo que, seg\u00fan especificaron, no afectar\u00e1 las cuentas de los usuarios directamente, aun cuando se haya producido el cierre de casi la totalidad de sus sucursales.<\/p>\n<p>Bajo este contexto es que la Organizaci\u00f3n de Consumidores y Usuarios, ODECU, solicita la soluci\u00f3n y reparaci\u00f3n a sus clientes por dicho suceso, en el entendido que el mismo provoca un problema para el cumplimiento de los deberes comprometidos por la entidad financiera, as\u00ed como tambi\u00e9n complicaciones para los mismos usuarios en tiempos de pandemia.<\/p>\n<p>As\u00ed lo expres\u00f3 el Presidente de ODECU, Stefan Larenas Riob\u00f3, para quien \u201cdicho problema no s\u00f3lo debe ser solucionado a la brevedad por parte de Banco Estado, sino que tambi\u00e9n, deben compensarse a los clientes. Es obligaci\u00f3n del banco tener todas las medidas preventivas del suceso y en su eventual falta, debe hacerse responsable del no cumplimiento de sus obligaciones\u201d.<\/p>\n<p>Ante esto, Larenas recalc\u00f3 que \u201ces deber exclusivo de las compa\u00f1\u00edas financieras la atenci\u00f3n oportuna y su responsabilidad ante cualquier tipo de fraude y potencial peligro a las cuentas de los consumidores, tal y como dicta la ley\u201d.<\/p>\n<p>Finalmente, desde la ODECU anunciaron que se encontrar\u00e1n monitoreando cualquier nueva informaci\u00f3n y estar\u00e1n atentos a la realizaci\u00f3n de acciones que vayan en defensa de los derechos de consumidores y usuarios.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Luego del anuncio que se hiciera por parte de la entidad financiera de la vulneraci\u00f3n a sus sistemas inform\u00e1ticos, la Organizaci\u00f3n de Consumidores y Usuarios anunci\u00f3 que estar\u00e1 atenta a las eventualidades del caso.<\/p>\n","protected":false},"author":6,"featured_media":4961,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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