{"id":5429,"date":"2021-02-02T17:21:43","date_gmt":"2021-02-02T20:21:43","guid":{"rendered":"https:\/\/odecu.cl\/v2\/odecu-solicita-a-sernac-procedimiento-voluntario-colectivo-por-cambios-unilaterales-en-contrato-de-servicio-por-diario-la-tercera\/"},"modified":"2021-02-02T17:21:43","modified_gmt":"2021-02-02T20:21:43","slug":"odecu-solicita-a-sernac-procedimiento-voluntario-colectivo-por-cambios-unilaterales-en-contrato-de-servicio-por-diario-la-tercera","status":"publish","type":"post","link":"https:\/\/odecu.cl\/ticketera\/odecu-solicita-a-sernac-procedimiento-voluntario-colectivo-por-cambios-unilaterales-en-contrato-de-servicio-por-diario-la-tercera\/","title":{"rendered":"ODECU solicita a SERNAC Procedimiento Voluntario Colectivo por cambios unilaterales en contrato de servicio por diario La Tercera"},"content":{"rendered":"<p><strong><em>A ra\u00edz del reciente anuncio de terminar su entrega semanal en papel, muchos suscriptores han hecho el reclamo debido a cambios unilaterales por parte del consorcio period\u00edstico que no se ajusta a las condiciones contratadas en un comienzo. <\/em><\/strong><\/p>\n<p><!--more--><\/p>\n<p>A finales de enero, el consorcio period\u00edstico COPESA anunci\u00f3 el cese de las ediciones f\u00edsicas durante la semana de dos de sus peri\u00f3dicos m\u00e1s reconocidos, lo que prontamente enfureci\u00f3 a sus suscriptores, quienes han denunciado una decisi\u00f3n unilateral y vulneraci\u00f3n en los acuerdos firmados, cuesti\u00f3n que ha sido compartida por la Organizaci\u00f3n de Consumidores y Usuarios, ODECU, quienes ya han anunciado medidas al respecto.<\/p>\n<p>De acuerdo con ODECU, la reciente crisis de dicho consorcio no los facultar\u00eda a establecer disposiciones unilaterales que soslayen los t\u00e9rminos y condiciones realizados con sus suscriptores, y con ello es imperativo responder compensatoriamente ante cualquier cambio al que se vean obligados.<\/p>\n<p>Seg\u00fan se\u00f1al\u00f3 el presidente de ODECU, Stefan Larenas Riob\u00f3 \u201caqu\u00ed evidentemente hay un incumplimiento de contrato, cuesti\u00f3n que no s\u00f3lo se ha demostrado en la molestia manifestada por redes sociales, sino que tambi\u00e9n dentro de lo que nosotros hemos podido constatar, por lo que nos parece que tiene que haber una respuesta\u201d.<\/p>\n<p>Con ello, Larenas profundiz\u00f3 en que \u201cactualmente se les ha ofrecido una alternativa a los suscriptores pero que no cumplir\u00eda con los est\u00e1ndares que se pactaron con las personas en un primer momento. Por ello, solicitaremos al SERNAC el inicio de un Procedimiento Voluntario Colectivo a fin de que haya una respuesta adecuada\u201d.<\/p>\n<p>Para finalizar, desde ODECU se se\u00f1ala que se continuar\u00e1 monitoreando la situaci\u00f3n, sin perjuicio de que se inicien las acciones correspondientes en defensa de los consumidores, esperando que COPESA entregue una respuesta adecuada a sus clientes.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A ra\u00edz del reciente anuncio de terminar su entrega semanal en papel, muchos suscriptores han hecho el reclamo debido a cambios unilaterales por parte del consorcio period\u00edstico que no se ajusta a las condiciones contratadas en un comienzo.<\/p>\n","protected":false},"author":6,"featured_media":5430,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[36,10],"tags":[],"class_list":["post-5429","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-destacados","category-noticias-odecu"],"_links":{"self":[{"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/posts\/5429","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/comments?post=5429"}],"version-history":[{"count":0,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/posts\/5429\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/media\/5430"}],"wp:attachment":[{"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/media?parent=5429"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/categories?post=5429"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/tags?post=5429"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}