{"id":6132,"date":"2021-08-25T21:45:25","date_gmt":"2021-08-26T00:45:25","guid":{"rendered":"https:\/\/odecu.cl\/v2\/odecu-aclara-alcances-y-responsabilidades-en-el-proceso-de-inscripcion-y-pago-de-compensacion\/"},"modified":"2021-08-25T21:45:25","modified_gmt":"2021-08-26T00:45:25","slug":"odecu-aclara-alcances-y-responsabilidades-en-el-proceso-de-inscripcion-y-pago-de-compensacion","status":"publish","type":"post","link":"https:\/\/odecu.cl\/ticketera\/odecu-aclara-alcances-y-responsabilidades-en-el-proceso-de-inscripcion-y-pago-de-compensacion\/","title":{"rendered":"ODECU aclara alcances y responsabilidades en el proceso de inscripci\u00f3n y pago de compensaci\u00f3n"},"content":{"rendered":"<p><strong>\u00a01. <\/strong>Tras el exitoso proceso de conciliaci\u00f3n, en el marco de la demanda colectiva interpuesta por ODECU en contra de los representantes locales de Apple por la ralentizaci\u00f3n de sus smartphones, nos encontramos en la etapa de ejecuci\u00f3n del acuerdo judicial respectivo. Durante esta etapa, tal como lo dicta la ley y lo ratific\u00f3 el tribunal, un ente independiente debe ejecutar y auditar tanto la recopilaci\u00f3n de informaci\u00f3n de las personas afectadas como el posterior pago de la compensaci\u00f3n.<\/p>\n<p><!--more--><\/p>\n<p>2. Para estos efectos, las partes designaron a la empresa auditora internacional Deloitte como la encargada de realizar esta labor.<\/p>\n<p>3. Le corresponde a esta prestigiosa empresa recoger, canalizar y dar soluci\u00f3n a cualquier duda, inquietud, pregunta o reclamo de las personas que est\u00e1n realizando el tr\u00e1mite para obtener los beneficios del acuerdo conciliatorio entre ODECU y los representantes locales de Apple.<\/p>\n<p>4. Dado el car\u00e1cter judicial del acuerdo, y de la decisi\u00f3n del tribunal de dejar esta etapa del proceso en manos de Deloitte, ODECU no puede interferir porque, seg\u00fan la propia ley, esto lo debe ejecutar un ente independiente de las partes en litigio.<\/p>\n<p>5. Lamentamos profundamente los inconvenientes que han debido enfrentar los consumidores que han tenido problemas al poder tramitar su leg\u00edtima aspiraci\u00f3n por justicia y compensaci\u00f3n. Debido a lo anterior, nos queda s\u00f3lo poner a su disposici\u00f3n la informaci\u00f3n sobre el sistema de resoluci\u00f3n de consultas de Deloitte Chile: <strong>consultaconciliacion@deloitte.com<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00a01. Tras el exitoso proceso de conciliaci\u00f3n, en el marco de la demanda colectiva interpuesta por ODECU en contra de los representantes locales de Apple por la ralentizaci\u00f3n de sus smartphones, nos encontramos en la etapa de ejecuci\u00f3n del acuerdo judicial respectivo. Durante esta etapa, tal como lo dicta la ley y lo ratific\u00f3 el [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":6135,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[12,36,10],"tags":[],"class_list":["post-6132","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-demanda-apple","category-destacados","category-noticias-odecu"],"_links":{"self":[{"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/posts\/6132","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/comments?post=6132"}],"version-history":[{"count":0,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/posts\/6132\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/media\/6135"}],"wp:attachment":[{"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/media?parent=6132"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/categories?post=6132"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/tags?post=6132"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}