{"id":8414,"date":"2023-05-30T00:09:19","date_gmt":"2023-05-30T03:09:19","guid":{"rendered":"https:\/\/odecu.cl\/v2\/cyberday-estudio-realizado-por-odecu-identifico-incumplimientos-al-reglamento-de-comercio-electronico\/"},"modified":"2023-05-30T00:09:19","modified_gmt":"2023-05-30T03:09:19","slug":"cyberday-estudio-realizado-por-odecu-identifico-incumplimientos-al-reglamento-de-comercio-electronico","status":"publish","type":"post","link":"https:\/\/odecu.cl\/ticketera\/cyberday-estudio-realizado-por-odecu-identifico-incumplimientos-al-reglamento-de-comercio-electronico\/","title":{"rendered":"CyberDay: Estudio realizado por ODECU identific\u00f3 incumplimientos al reglamento de comercio electr\u00f3nico"},"content":{"rendered":"<p><strong>Los principales incumplimientos detectados por ODECU se encontraron especialmente relacionados con los t\u00e9rminos y condiciones; el consentimiento informado; la identificaci\u00f3n del proveedor; y el r\u00e9gimen de responsabilidad de los marketplaces.<\/strong><\/p>\n<p><!--more--><\/p>\n<p>El estudio realizado por ODECU, en enero de este a\u00f1o, tuvo como objeto estudiar las pr\u00e1cticas del comercio electr\u00f3nico y el cumplimiento del reglamento del Ministerio de Econom\u00eda que regula este tipo de ventas, con el objetivo de constatar si los proveedores cumplen con las exigencias reglamentarias.<\/p>\n<p>Lamentablemente, se detectaron diversos problemas, los que fueron casi transversales en las principales empresas que tienen canales de comercio electr\u00f3nico. Los principales incumplimientos se encontraron especialmente relacionados con los t\u00e9rminos y condiciones; el consentimiento informado; la identificaci\u00f3n del proveedor; y el r\u00e9gimen de responsabilidad de los marketplaces.<\/p>\n<p>Al respecto, Stefan Larenas Riob\u00f3, Presidente de ODECU, se\u00f1al\u00f3 que \u201calgunos de los problemas m\u00e1s graves y que significan incumplimientos en la legislaci\u00f3n est\u00e1n en la identificaci\u00f3n incompleta de quienes ser\u00edan los vendedores de los productos, algo que debe ser elemental para que los consumidores puedan ejercer sus derechos; adem\u00e1s, falta informaci\u00f3n referente a cl\u00e1usulas de contrataci\u00f3n de servicios o entregas, otro elemento esencial para un consentimiento informado del consumidor, al igual que con la entrega de boleta\u201d.<\/p>\n<p>Finalmente, y en el marco del actual CyberDay, uno de los eventos m\u00e1s importantes del ecommerce nacional, ODECU llama a los consumidores a informarse y ejercer sus derechos al momento de adquirir o pagar por cualquier producto o servicio.<\/p>\n<p>Para conocer el estudio, <strong><a href=\\\"https:\/\/odecu.cl\/ticketera\/v2\/wp-content\/uploads\/2025\/10\/WhatsApp-Image-2025-10-02-at-20.21.26.jpegwp-content\/uploads\/2020\/02\/Informe-Final-Comercio-Electronico-ENERO2023-1.pdf\\\">ingrese aqu\u00ed<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Los principales incumplimientos detectados por ODECU se encontraron especialmente relacionados con los t\u00e9rminos y condiciones; el consentimiento informado; la identificaci\u00f3n del proveedor; y el r\u00e9gimen de responsabilidad de los marketplaces.<\/p>\n","protected":false},"author":6,"featured_media":8190,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[36,10],"tags":[],"class_list":["post-8414","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-destacados","category-noticias-odecu"],"_links":{"self":[{"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/posts\/8414","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/comments?post=8414"}],"version-history":[{"count":0,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/posts\/8414\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/media\/8190"}],"wp:attachment":[{"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/media?parent=8414"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/categories?post=8414"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/odecu.cl\/ticketera\/wp-json\/wp\/v2\/tags?post=8414"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}